Shipping & Returns

Shipping

  • We currently only ship to the United Kingdom but will soon be expanding! (If you’d like a Sheru in your hometown, we’d love to hear from you!)
  • Shipping options:

     1. First class shipping (1-2 working days): £4.79

    2. Standard shipping (3-5 working days): £1.99

    3. Want FREE shipping? Buy 2 or more Sheru's

Returns

If you no longer want your Sheru, simply return him within 28 days of receipt unused, unopened, in his original condition and packaging, your return must be in a re-sellable condition.

You will be liable for the cost of returning Sheru to us. Please keep your proof of postage receipt and also ensure that he is returned safely in protective packaging. Where Sheru is damaged on return or received other than as per the requirements stated above, we regrettably reserve the right to refuse your refund.

Warranty

We’re confident that Sheru is a strong tiger but if you find that he’s not working as he should, we offer a 3 month warranty. Please contact us within 3 months of receiving him, with a video of what’s wrong and we’d be happy to send you a replacement.